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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A popup will appear. It contains in-depth info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of video tutorials clarifying how to use our web hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, have a peek at our comprehensive Frequently Asked Questions database, which contains questions asked by actual persons and offers practical solutions. We periodically update our Frequently Asked Questions section with new articles in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, we have a great team of customer service technicians available 24-7 and ready to help you with any question. Each trouble ticket you submit will be answered in less than one hour (the average ticket response time being about twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 113380

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com